If you feel you are unable to see a Doctor or feel like you cannot cope. Concerned about your own or someone else’s mental health and wellbeing, it is vital that you seek help immediately. Contact one of the organisations below to get support straight away.
Rotherham 24/7 Crisis Helpline
Rotherham’s dedicated 24/7 crisis helpline supporting those who need urgent mental health help. Calls are FREE to this number: 0800 652 9571
Hard of hearing? Deaf? For anyone unable to use the standard telephone line, i.e. hard of hearing, there is a text phone service available.
Please text 07974 603610
Rotherham Safe Space
Rotherham Safe Space supports anyone experiencing a mental health crisis in Rotherham and the surrounding areas. It provides a safe place during the weekend evenings designed for people in crisis to go for support and to prevent avoidable attendances at A&E.
What we offer:
We offer a confidential non-clinical alternative to A & E aimed at reducing distress and working with people to resolve or better manage crisis they are experiencing.
- A warm, person-centered approach to crisis support.
- Relaxed social space from 8pm to 11:45pm
- One-to-one, in-person support
- Remote support via phone & Zoom.
- Homemade food and drinks.
- Individual and group activities.
- We can arrange transport, if needed to bring people into the Rotherham Safe Space.
Rotherham Safe Space is currently open on Friday, Saturday, Sunday and Monday from 6pm to midnight.
(as from Monday 23Rd October, Safe Space will also be open on Monday evenings.)
We are based at Tassibee Centre 36 Godstone Road, Rotherham S60 2PU
How to refer:
To refer yourself (if you feel you are in crisis) or someone you work with, please call us on the below phone number on the evening you or the person you are working with would like to come along for support.
To secure support, it is best to call between 6-7pm; however, we do take late referrals wherever possible and our phone lines are open until midnight.
Freephone Number: 0808 175 3991
Referral Phone Number: 07760 173504
We will then contact you to let you know whether or not we have space to support you that evening.Sometimes we may not be able to support you that evening but we will always let you know and try to talk you through other options available. All referrals from the weekdays are actioned on our first working evening which is the Friday, any subsequent referrals will be contacted on the following nights.
Free Confidential 24/7 crisis text support providing immediate assistance.
Text “Shout” to 85258 or
Free 24-hour listening support
Samaritans are here to listen at any time of the day or night. You can talk to them about anything that’s troubling you, no matter how difficult.
Call free on 116 123
Dial 999 – Life-Threatening Emergency
In a life-threatening emergency, phone the emergency services and ask for an ambulance.
Combat Stress - Veterans -servicemen and women
Combat Stress is the UK’s leading charity for veterans’ mental health. Helping former servicemen and women with mental health problems such as anxiety, depression and post-traumatic stress disorder (PTSD). The service provides confidential advice and support to veterans and their families.
Tel: 0800 138 1619 (24-hour Helpline, 365 days a year)
Text: 07537 404719
Sexual Assault Referral Centre (SARC) – Hackenthorpe Lodge
Hackenthorpe Lodge Sexual Assault Referral Centre (SARC) provides support to people in South Yorkshire who have been raped or sexually assaulted. This could be recently or in the past.
The centre offers crisis support following a rape or assault. This includes a medical assessment/treatment, a forensic examination, and referrals to ongoing aftercare services. You can choose which services you access and can choose as much or as little as you would like. They will also help you to understand your rights and options.
The service is confidential and independent of the police, and members of the public can refer themselves without having reported a crime to the police. You may choose to stay anonymous – you do not have to give your name to access their services
You can book an appointment by calling 0330 223 0938 (Mon – Fri 9am – 5pm) or 0330 223 0099 (Out of hours – 24/7 )
Appointments usually offered within 24-48 hours.
Hackenthorpe Lodge SARC,
126 Occupation Lane,
If you need help urgently but are not at risk of death or serious illness, use the NHS 111 non-emergency advice online:
Only call 111 if you cannot get help online.
People with hearing problems can use the:
Rotherham Improving Access to Psychological Therapies (IAPT) team
Offer a range of psychological therapies to support people 18 and over.
You can learn more by visiting the website.
During the current pandemic, the team can be contacted via telephone: 01709 447755.
Voluntary Action Rotherham (VAR) – Food for People in Crisis
The Food For People In Crisis helps people deal with emergency situations by providing them with food, whether it’s a parcel to take home or a cooked meal and they also provide other types of support. There are assessment and referral processes to ensure that people who need support are able to access it all year round.
Tel: 01709 829821
Rotherham Citizens Advice
Citizens Advice can help you in finding local food banks and support you if you need a referral.
The RAIN Building Eastwood Lane
Tel: 03444 111 444
Childline is Free and open 24 hours. Call: 0800 1111
The number will not appear on your phone bill.
You can email them and access their ‘1-to-1 counsellor chat’ via the website
My Mind Matters